Returns for Online Purchases

Please call us at 1-877-333-3438 or email sales@hockeyguys.com for a Return Authorization (RA) number. All returns must be accompanied by original receipt and Return Authorization Number. No shipments will be accepted without this number. All product must be in its original package and original condition.

All returns must be received within 30 days of your invoice date without exception. Please allow up to 30 days for refunds. Freight is the responsibility of the customer for returns for any reason. Shipping charges associated with the order are non-refundable. Refused deliveries and returns without a RA# are subject to a 25% restocking fee. Any returned items not exchanged for product of equal or greater value may be subject to a 15% re-stocking fee.

Shipping Methods and Options


*Large and bulky items such as hockey wheel bags and hockey nets will be sent by ground shipping only.

Multiple Shipping Addresses
You may ship items to separate mailing addresses ONLY by placing separate orders for each destination.

Shipping to a P.O. Box
For select large items (noted in the item descriptions), we ship these items by UPS. Because of UPS limitations, Center Ice Skate and Sport, Inc. cannot ship large items to a Post Office box. UPS requires a street address for all deliveries. Please be sure to enter a complete shipping address for all online orders where the item description states shipment by UPS.

International Orders
Many of the products we offer are restricted from exporting outside of the United States.

International Shipping
International shipping costs may vary. Please contact us at 877-333-3438 or sales@hockeyguys.com to place your order.

Hawaii, Alaska and Puerto Rico orders:
Orders shipped via USPS Priority Mail
No Overnight delivery option is available.

APO/FPO Orders:
Orders shipped via USPS Priority Mail.

Warranties & Guaranties
All items are guaranteed under the manufacturer's limited warranty. Warranty covers defective material or defective workmanship. Abuse, improper care or improper use are not covered by warranty. Items must be seen by our inspection department before any decision can be made. Some manufacturers may chose to repair rather than replace an item. Items sent back to the manufacturer for repair or evaluation may take 4-6 weeks. Due to the nature of the sport, hockey sticks do not come with a guarantee against breakage. Shipping & handling charges are non-refundable.

Terms of Purchase

The terms and conditions set forth in these terms of purchase this ("Agreement") and the "Terms of Access" constitute the entire agreement between Center Ice Skate and Sport, Inc. ("Center Ice Skate and Sport, Inc.") and you (the "Buyer") concerning product purchase through the Website. Capitalize terms used herein shall have the meaning as defined herein, or if not defined, as defined in the Terms of Access.

1. Offer and Acceptance
By ordering a product on the Website, Buyer shall be deemed to have made an offer to buy the specified product from Center Ice Skate and Sport, Inc. pursuant to this Agreement. The acceptance and fulfillment by Center Ice Skate and Sport, Inc. of any order placed on the Website is subject to Buyer's acceptance of all of the terms of this Agreement.

2. Prices, Availability and Taxes
Prices of product on the Website are subject to change at any time without notice. All products may not be available in all areas. Product availability is subject to change at any time and Center Ice Skate and Sport, Inc. makes no representations of warranties regarding product availability. Buyer shall be responsible for any tax or other governmental charge due to the sale, use or delivery of the product, including, but not limited to, Sales Tax, Use Tax, Retailer's Occupational Tax, Gross Revenue Tax, Value Accrued or Value Added Tax, and Transportation Tax. All applicable taxes and other charges will be added to the purchase price.

3. Payment
When ordering products on the Website, Buyer may use VISA, MASTERCARD or AMERICAN EXPRESS. Center Ice Skate and Sport, Inc. will not accept checks or COD payments. If Buyer fails to pay for any products received, Center Ice Skate and Sport, Inc. shall have the right, in addition to other remedies, to suspend or cancel further deliveries, and to proceed in any court of proper jurisdiction against Buyer for all amounts due to Center Ice Skate and Sport, Inc., including, but not limited to, attorney fees, costs and interest.

4. Shipping, Title and Risk of Loss
Center Ice Skate and Sport, Inc. will ship products using the shipping method selected by Buyer on the Website. All sales are made F.O.B., the shipping point. Center Ice Skate and Sport, Inc. shall use reasonable efforts to cause products to be delivered to Buyer by requested delivery dates, but shall in no event be liable for any losses or damages caused by delay or non-delivery of products. Buyer shall be responsible for all shipping charges. Title and risk of loss in the products shall pass to Buyer upon Center Ice Skate and Sport, Inc. (or its agent's) delivery to the carrier at the shipping point.

5. Returns, Changes and Cancellation
See our Returns policy.

6. Disclaimer of Warranties
SELLER MAKES NO WARRANTY, EXPRESS OR IMPLIED, CONCERNING NONINFRINGEMENT, THE PRODUCTS, OR THE MERCHANTABILITY OR FITNESS OF THE PRODUCTS FOR ANY PARTICULAR PURPOSE, AND EXPRESSLY DISCLAIMS ANY AND ALL SUCH WARRANTIES. Buyer is solely responsible for determining the suitability of the products for the uses and applications contemplated by Buyer. Buyer assumes all risks and liabilities arising out of possession, use, or resale of the products, whether used singly or in combination with other material, including, but not limited to, any risk or liability based on alleged negligence on the part of Center Ice Skate and Sport, Inc..

7. Buyer's Representations
Buyer represents that he/she has the requisite power and authority to enter into this Agreement and to perform the obligations under this Agreement. Buyer represents that he/she has provided accurate information to Center Ice Skate and Sport, Inc. in purchasing products through the Website and that his/her offer to purchase products complies with all applicable laws. Buyer acknowledges and agrees that he/she is solely responsible for compliance with all applicable laws and regulations concerning Buyer's purchase, possession, use, or resale of the products. Buyer further represents that he/she is familiar with the characteristics of the products, and will comply with all laws, regulations, and standards applicable to the possession, handling, processing or use of the products by Buyer, including, but not limited to, the Occupational Safety & Health Act of 1970.

8. Indemnification
Buyer shall defend, indemnify and hold Center Ice Skate and Sport, Inc. and its suppliers, including, but not limited to, their affiliates, agents, assigns, attorneys, employees, insurers, officers, predecessors, representatives, and successors, harmless from and against all claims, liabilities, costs and expenses (including, but not limited to, those related to injury or to death of Buyer or other persons) arising from or connected with (a) a breach by Buyer of this Agreement or (b) the possession, handling, use, or resale of the products by Buyer or others, including, but not limited to, any claims alleging negligence on the part of Center Ice Skate and Sport, Inc.. Center Ice Skate and Sport, Inc. may participate in the defense of any such claim for the further protection of its own interests.

9. Limitation of Claims
Without limiting the scope of any other terms and conditions herein, any and all claims related to products sold to Buyer through the Website shall be made within thirty (30) days after receipt of the product to which the claim relates, or if for non-delivery, after the scheduled delivery date thereof. Buyer's failure to give Center Ice Skate and Sport, Inc. written notice of any claim within the applicable time period shall constitute an absolute and unconditional waiver of such claim. In no event shall Buyer commence any action against Center Ice Skate and Sport, Inc., related to products sold to Buyer through the Website later than one year after receipt of the product giving rise to such action.

10. Limitation of Liability
Without limiting the scope of any other terms and conditions herein, including Center Ice Skate and Sport, Inc.' disclaimer of warranties, no claim of any kind, whether as to products delivered or for non-delivery of products, or otherwise, and whether based on contract, breach of warranty, negligence, strict liability, indemnity, contribution, or otherwise, shall be greater in amount than the purchase price of the products in respect of which damages are claimed. IN NO EVENT SHALL Center Ice Skate and Sport, Inc. BE LIABLE FOR LOSS OF BUSINESS, LOSS OF PROFITS OR GOOD WILL, OR ANY OTHER INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER BUYER'S CLAIM IS BASED ON CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, INDEMNITY, CONTRIBUTION, OR OTHERWISE, AND NOTWITHSTANDING ANY CLAIM THAT SUCH LOSSES WERE REASONABLY FORESEEABLE TO Center Ice Skate and Sport, Inc. OR ANY FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY.

11. Force Majeure
Without limiting the scope of any other terms and conditions herein, Center Ice Skate and Sport, Inc. shall not be responsible or liable for any delay or failure to deliver any or all of the products for causes beyond its reasonable control, including, but not limited to, any cause or circumstance which makes impracticable the production, transportation or delivery of the products. Center Ice Skate and Sport, Inc. may cancel an order to the extent the quantity not delivered is due to any such cause or circumstance. In no event shall Center Ice Skate, Inc. and Sport be obligated to purchase products to replace any quantity not delivered due to any such cause or circumstance. In the event of any cause or circumstance excusing Center Ice Skate and Sport, Inc., Center Ice Skate and Sport, Inc. shall have the right to allocate any remaining product supply among its customers, including those not under contract, in a fair and reasonable manner, and Buyer hereby releases Center Ice Skate and Sport, Inc. from responsibility or liability for any resulting incomplete fulfillment of Buyer's order.

12. General
a) No waiver by either party of any breach of any terms or conditions contained herein shall be construed as a waiver of any succeeding breach of the same or any other terms or condition herein. Nothing contained herein shall limit the remedies of Center Ice Skate and Sport, Inc. in the event of Buyer's breach of this Agreement.

b) All notices related to this Agreement shall be in writing. The parties expressly agree that electronic communications shall be considered "writings" for all purposes under applicable law. If notice is not sent by electronic communications, notices shall be deemed given when delivered to or deposited in the United States mail, first class, postage prepaid, and, if to Buyer, sent to the address identified by Buyer when registering to purchase products through the Website and, if to Center Ice Skate and Sport, Inc., 401 E. Lakeshore Dr., Houghton, MI 49931.

c) If any terms and conditions herein are held to be invalid or unenforceable, such holding shall not affect the validity or enforceability of any other term or condition herein.

d) These Terms and Conditions shall be governed by and construed under the laws of the State of Michigan, United States of America, without regard to conflict of laws principles. Any legal action with respect to any transaction subject to this Agreement must be commenced within one year after the cause of action has arisen. Any actions arising out of products purchased through the Website shall be commenced in the state or federal courts of Michigan. Buyer agrees to submit to the jurisdiction of these courts and waives any claim that venue is improper for any reason in these courts.